Privacy Policy

We may collect several types of information from and about users of our services, including:

• Personal Identification Info: Name, job title, company name, email address, telephone numbers, and billing addresses.
• Commercial Logistics Info: Cargo descriptions, origin and destination addresses, pickup/delivery times, and details regarding customs clearance.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

We use the information we collect for various business purposes, including to:

• Provide, operate, and maintain our transportation and supply chain services.
• Process your transactions, manage invoices, and facilitate customer service requests.
• Communicate with you, including sending cargo status updates, route adjustments, and support inquiries.
• Improve our website, logistics systems, routing efficiency, and overall user experience.
• Comply with applicable legal requirements, national customs regulations, and industrial standards.

We implement strict administrative, technical, and physical security measures to protect your personal and commercial cargo information. This includes encrypted data transmissions, restricted access guidelines for employees, and secure server host environments. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted partners, custom brokers, or railway agents who assist us in conducting our business, delivering shipments, or serving you, so long as those parties agree to keep this information confidential. We may also release information when required by law or safety compliance guidelines.